WhatsApp Business (WB) is the free version of whatsapp that is designed only for business, the app makes it easier to communicate with customers, this version is very similar to Whatsapp official where it can be used for chatting and calls with additional features to help you with your business, download WhatsApp Business from the following buttons:
Create a business profile with your business information like your address, business description, email address, and website.
You can save messages ready for use again, this allows answering common and frequent customer questions.
Automated messages will help when you are unable to answer customers, these messages may include greeting customers and introducing them to your business.
This feature helps you see the important stats about your business, like how many messages you have received and the number of messages the customers have seen.
Images of WB on iPhone
after you download WhatsApp business 2021, the application has a simple and user-friendly interface, which makes using the app easy through your work:
The app gives you a chance to explore the business tools before start using it:
You can access business tools through the settings, in addition to another group of settings as in the original WhatsApp:
FAQ about WB
What is the difference between WB and the Official version?
The main goal for the Official version is to communicate with family and friends, but for WB the main goal is to connect companies with their customers, and is aimed for small business owners.
How much does WB cost?
The cost of each message ranges from 0.5 to 9 cents depending on the country in which the application is used.
Is WB free to use?
Yes, you can download WB for free.
What is WB profile?
It is a business information like your address, business description, email address, and website.
Can I use one number for both WB and the Official version?
No, you can’t use the same phone number for both of the applications.
Can I use WB and WhatsApp on the same phone?
Yes, you totally can as long as you use different phone numbers for each of the applications.
Is WB useful?
WB makes it easier for small businesses to run and manage their tasks and work.
Is WB secure?
All messages and calls are secured through end-to-end encryption.
What is the purpose of having WB?
It allows companies to send secure and confidential messages to their customers quickly with one phone number has a file about the company’s business information.
How many messages can be sent through Whatsapp Business?
There is no limit to the messages you send, but there is a limit to the number of users you can contact, and a response does not apply to messages sent within 24 hours of sending the message.
How many messages can I send daily?
The daily limit is due to the category in which your company is located, as there are three levels: First Level: You can send messages up to 1,000 customers daily. Second Level: You can send messages up to 10 thousand customers daily. Third Level: You can send messages up to 100 thousand customers daily.
How many members can be added to a WB group?
You can add members up to 256 in the same WB group.
How do I broadcast with WB?
Go to your chats, then choose settings, then choose new broadcast, then select contacts where you can specify 256 people, choose start to create a broadcast group.
Can managers read my WB messages?
Your manager can not read your messages on WhatsApp, if your device is personal and not for work, as WhatsApp encrypts messages from both parties.
Can I open WB on Computer?
Yes, you can open it through the web, but you should make sure that both your phone and your computer have internet connection throughout the process of using the app on your computer.